Who should Choose this Qualification
Who should Choose this Qualification
You may be new to care work, or you may want a formal qualification for the job you already do. If you want skills you can use on your very next shift, this is for you.This course fits both, and it suits people who like clear steps and calm, hands-on learning.If you help people with daily living, this course helps you do that work with confidence and clear methods. You learn what safe care looks like in real rooms, and you practise until the steps feel natural.Typical goals include:
How Study and Practical Sessions Fit Together
How Study and Practical Sessions Fit Together
You can study on a phone or a computer, and you can pause and resume without losing your place. Study the theory at a time that fits your week, then come in for practical days to apply and practice the skills.
Class time focuses on practice, questions, and assessment, and trainers keep groups small so you can try things, get feedback, and try again.
Evening and weekend options help you plan around shifts and family life, and dates and venues are listed up-front so you can plan early.
Sessions run to time so you can plan travel and work, and any changes are shared by email and text. If you need a different date, you can ask for a move and the team will guide next steps.
Quality Standards and RTO Registration
Skillmate is a Registered Training Organisation. This qualification uses the official code CHC33021, and assessment follows national standards.
Results are marked against clear criteria, and statements are issued once all checks are complete. Your record is stored safely, and replacement statements can be arranged if needed.
Who should Choose this Qualification
Who should Choose this Qualification
You may be new to care work, or you may want a formal qualification for the job you already do. If you want skills you can use on your very next shift, this is for you.This course fits both, and it suits people who like clear steps and calm, hands-on learning.If you help people with daily living, this course helps you do that work with confidence and clear methods. You learn what safe care looks like in real rooms, and you practise until the steps feel natural.Typical goals include:
How Study and Practical Sessions Fit Together
How Study and Practical Sessions Fit Together
You can study on a phone or a computer, and you can pause and resume without losing your place. Study the theory at a time that fits your week, then come in for practical days to apply and practice the skills.
Class time focuses on practice, questions, and assessment, and trainers keep groups small so you can try things, get feedback, and try again.
How Study and Practical Sessions Fit Together
How Study and Practical Sessions Fit Together
You can study on a phone or a computer, and you can pause and resume without losing your place. Study the theory at a time that fits your week, then come in for practical days to apply and practice the skills.
Class time focuses on practice, questions, and assessment, and trainers keep groups small so you can try things, get feedback, and try again.
Evening and weekend options help you plan around shifts and family life, and dates and venues are listed up-front so you can plan early.
Sessions run to time so you can plan travel and work, and any changes are shared by email and text. If you need a different date, you can ask for a move and the team will guide next steps.
Units and Focus Areas
Units and Focus Areas
Units and Focus Areas
Units and Focus Areas
Bonus Modules Included
Two short add-ons are included at no extra charge, and they fit neatly around your course time.
Placement Hours and Real-World Practice
Placement Hours and Real-World Practice
This qualification includes placement in real service, and you complete the minimum hours set by the training package. Exact hours and site details are confirmed before you start, and the team explains what to expect on your first day.
A checklist helps you get ready, and a mentor on site signs off tasks as you complete them. You will get tips on shift flow, notes, and handover so you feel prepared.
What to Expect
What to Expect
Skillmate works with providers who offer placement spots, and the team helps you prepare, apply, and stay on track. Placement cannot be guaranteed, but help is given so you are not left to sort it alone.
If a placement falls through, you will be guided on the next option, and dates can be adjusted if needed. Your safety and learning come first.
Course Format and Timing
Course Format and Timing
Theory runs through blended learning on your phone or computer, and workshops run face-to-face in small groups. Sessions run on set dates in various locations across Australia, and you can pick evenings or weekends where listed.
Each stage has a time guide so you can plan study blocks, and reminders help you keep pace. You will always know what to bring and what you will do on the day.
How you are Assessed and Certified
Assessment includes short knowledge checks, observed practice, and workplace tasks during placement.
When you meet the standard, you receive the:
CHC33021 Certificate III in Individual Support
Trainer feedback happens quickly so you can close any gaps, and re-attempts are explained step by step. Your statement is issued once records are verified.
Where and When you Can Train
Venues are listed with access and transport notes so you can plan the trip, and parking details are shared in the booking email.
Practical days and workshops run in various locations across Australia, and new sessions are added often. If you do not see a nearby date, say so – new spots open faster where interest is strong.
Prerequisites and Fitness to Participate
You should be able to read, write, and speak English for study and workplace tasks.
Placement sites may ask for checks or records, which can include a police check, NDIS Worker Screening, vaccinations, or first aid.
Details are shared early so you can prepare, and the team can point you to the right links if you need help.
What you Need for Workshop Days
You will get venue and access details with your booking – arriving ten minutes early helps the day run smoothly.
Wear closed shoes and comfortable clothing so you can move and lift safely, and bring a water bottle. If you use reading glasses, pack them so you can complete any written tasks.
Bring:
How to Book your Place
How to Book your Place
Choose a date and location, then complete the quick enrolment form. Your confirmation email shows the next steps, and if you have a question, just get in touch.
Payment options are shown at checkout, and receipts arrive right away. If you need help with the USI, simple guidance is provided, and links are included in the email.
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